Review

Continued growth of Amlin Bermuda business.

Amlin Bermuda achieved growth in the portfolio of direct business helped by improved security ratings and maturing client relationships.

Develop technical rate comparability models to ensure correct rate relativity by cedant and area.

Data capture improved and models under development.

Review and implement appropriate service standards across the operation to ensure that quality service is provided to our clients.

Claims standards are in place and performance has been excellent given the hurricane activity of 2008. The wordings process is currently in the process of being reviewed.

Continue to build the control framework around key underwriting processes. Specific focus to be given to risk aggregation and RDS controls.

The controls framework around the underwriting process has been developed and is operating effectively.

Implement a succession planning process and methodology.

Further recruitment has taken place.

• Evaluate potential and operational issues associated with underwriting a direct and facultative property insurance book.
• Continue to develop and enhance the control framework around key underwriting processes with the support of the new Underwriting Director.
• As part of the overall Group process, implement a new risk assessment and reporting framework.
• Put in place a succession planning process in line with Amlin standards.
• Develop operational and client service initiatives based on those used by Amlin London.
• Complete development of a business continuity plan.