One of the Group's greatest competitive strengths - and a key to many of our long-term contractual relationships - is our proven ability to help our customers tackle the most complex challenges successfully. We have a long-standing reputation for delivering the most complex projects on time and on budget. Our capacity to manage complexity has been further enhanced by the development of Balfour Beatty Management, our professional and technical services arm.
Large-scale infrastructure development requires a broad range of engineering, construction and service disciplines, integrated and programmed through planning and project management. Project and programme risk most frequently derives from the interfaces between suppliers and between phases.
The Group’s pre-eminent position in many of its contracting markets means that customers can rely on the individual disciplinary capabilities of Balfour Beatty operating companies. Increasingly, however, they find that using these skills in combination with Balfour Beatty’s own professional and technical service skills offers them the most reliable route to a successful outcome.
For example, for its long-term alliance contracts to upgrade and extend the gas and electricity networks for National Grid, Group contracting companies, Balfour Beatty Utilities and Balfour Beatty Power Networks, are working in conjunction with Balfour Beatty Management to plan the logistics, sequencing and work methods of the projects as well as deliver them.
At Heathrow Terminal 5, five Balfour Beatty companies are working together for BAA on the complex integration programme for all the new rail services, including the Track Transit System, Heathrow Express, Piccadilly Line and Terminal 5 Station complex itself.
The Department for Work and Pensions recently decided that it wanted a single nationwide supplier to manage and deliver a revolution in its back office service provision with a view to saving £2bn and radically reducing overheads. Balfour Beatty was selected as the most comprehensively equipped supplier to share the 7–10 year process of creating and embedding the new service delivery model.
