Annual report and accounts 2006

The best people and processes

When customers buy Balfour Beatty, they know they are getting professionalism, carefully designed and consistently updated processes and systems, an unparalleled wealth of experience and understanding of the task of creating and caring for high-quality assets and, above all, talented people with a passion to deliver.

Being able to share a customer’s vision for its asset base, doing what is necessary to deliver it and then ensuring that it works effectively over its whole life requires a wide range of skills, talents, techniques and processes. Balfour Beatty is staffed and organised to rise to this challenge consistently and reliably.

The Group leads the UK market in a wide range of disciplines. In complex building and building services; in civil engineering, power engineering, utilities contracting, and road construction, widening and maintenance; in fixed rail infrastructure contracting, particularly rail electrification, power supply, track renewal and track system production and installation; and in privately financed healthcare, education and road and rail transportation.

Market leaders attract the best people and, the best supply chains and accumulate the best and most relevant experience.

Over the last five years, the Group has recruited over 550 graduates and employs some 8,000 professionally-qualified staff overall. Its expenditure on training in 2006 exceeded £15m. Approximately 60% of the Group’s UK staff are employed in companies accredited under Investors in People and the rest work in companies which are at an advanced stage of qualification.

The Group employs sophisticated processes and systems for tender and project review and controls, risk management, health and safety management, and all other aspects of the construction, engineering management and services task.

Britain's most admired companies, 2006 table

Monitoring and analysis of incidents
We have a Group-wide managed system
which enables us to learn from workplace
and environmental incidents and
accidents. Tr@ction is a system which
facilitates root cause analysis for all
actual incidents and near misses and
successively improves our management
of safety and our environmental impacts.