2009 safety highlights

• 11% reduction
  RIDDOR* accidents per 100 employees reduced by 11%.
  *Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). See key performance indicators for more detail.
• 28% reduction
  SPADs* per million miles reduced by 28%.
  *Signals Passed at Danger. See the SPADs per million miles KPI for more information.
• New technology
  Engine monitoring technology fitted and ‘safe and fuel efficient’ driver training completed across bus division. This is designed to reduce the number of accidents as well as improve fuel efficiency.
• Secure station status
  Southern has achieved secure station status at 68 of its stations representing 93% of passengers across its network. London Midland and Southeastern have 51 and 35 stations accredited respectively.
• CCTV
  90% of bus fleet and 72% of train carriages now fitted with CCTV.
• Sharing best practice
  Four health & safety forums held and health & safety section on Group intranet established to help share best practice across operating companies.

Sharing best practice

The Board is ultimately responsible for the Group’s corporate responsibility. However, as we operate through a devolved structure, each operating company manages their own safety and energy programmes and performance is reported to the Board through the Executive Directors. Operating companies have safety and energy committees which are each led by a senior manager specifically responsible for the company’s performance (see the chart below for our internal responsibility structure). Companies often run internal competitions and specific safety and environmental days in order to encourage staff participation and to ensure these issues maintain a high profile.

Although the Group is decentralised, we recognise the importance of sharing best practice. The Group regularly holds health & safety and energy forums where companies share best practice and help develop Group wide standards and policies. In addition, each operating company works closely with the Group Engineering Director and the Group Environment & Energy Manager.

The Group’s health & safety and energy & environment policies can be found on the Group’s website www.go-ahead.com. In addition, we have arrangements and policies at Group and operating company levels to deal with major events, including terrorism or potential significant disasters.

Group safety and energy responsibility structure