The next phase - clear focus and priorities

Healthcare
First

Expert
Customer
Care

Driving
Efficiency

Only at Boots

Right Stores,
Right Places

Boots for Value

Notes

We see five key business drivers. Let me share them with you. First, we will focus on our core healthcare market, with all the potential for growth that contains; secondly, we will continue to develop products that customers know they can get only from us; third, we will ensure that we offer great value for money; fourth, we will do more to ensure our stores are modern and easy to shop; and finally we will enhance our position as the experts in health and beauty.

To build a better Boots, we will ensure that at the core we are constantly driving for efficiencies.

WE HAVE A CLEAR FOCUS ON THE FUTURE AND CLEAR PRIORITIES FOR THE COMING YEAR.

LINK: I would now like to move on to go through these elements of our plan in more detail. First efficiency

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