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OUTLOOK The continuing investment into the business positions us well to grow
our revenues ahead of the market. The Science & Medical business is
benefiting from growing online take-up and new services, and will see
the continued turnaround in Health Sciences. The Legal business should
see another year of strong competitive performance. The Education business
is expected to see continuing state budget pressures but some benefit
from the additional federal funding and more state adoption revenues available.
In Business markets, no upturn is assumed, although Reed Business is well
positioned should markets recover. The restructuring actions taken in
2002 and continuous tight cost management should enable us to again improve
operating margins whilst releasing funds for further investment. We are very encouraged by the transformation of Reed Elsevier in the last three years. We have a strong business, a clear strategy, a well motivated and experienced management team, and a relentless commitment to execute against our objectives. We see significant opportunities for growth and a pipeline of initiatives to deliver on them. We have great confidence in Reed Elsevier’s future success. We want to take this opportunity to pay special tribute to the extraordinary efforts and commitment again shown by our staff this last year. So much has been achieved despite a most challenging business environment and we continue to push forward with so many developments and initiatives. We want to thank all at Reed Elsevier for their outstanding contributions, and the persistence and good fellowship that has played a major part in achieving our objectives in 2002.
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| © 2003 Reed Elsevier | Forward looking statements | www.reedelsevier.com |

